What should I do if I received an email address change notification?

  • Updated

 

You changed your email with Copper 

If you updated your email with Copper, then there is no further action required. 

 

We send these notifications as an extra layer of protection for your account, to make it harder for someone else to get access to your account. 

 

You did not change your email with Copper 

This could mean that someone other than you has logged into your account and changed the email address on file. This means that they now may have control of your account and your funds.

 

Contact Copper Support immediately through the chatbot in the app or by submitting a web form here on the Help Center. We will lock your account until we are able to determine the steps needed to completely secure your account.

 

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