How To: Report Card Lost / Damaged / Compromised / Stolen

  • Updated

Here's how to report your card lost, damaged, compromised or stolen and order a new card:


*️⃣ This has to be completed in the child/teen Copper app connected with the spending account and card you're reporting.


1️⃣ Start by going into 'More' ⚙️


2️⃣ Select "My Card"


3️⃣ Click "Report card lost/stolen" and complete the steps


That's it! ✅ A new card will be shipped and should arrive within 14 business days.


In the meantime, a new virtual card will be available to use right away. 😎

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